Podcast

Welcome to Convin Conversations

Customer patience is dwindling, agent expectations are rising, and AI is evolving rapidly. What does this mean for businesses and profitability? Tune in to our podcast series for insights from industry experts navigating the changing customer landscape.

S2E9: Building Viksit Bharat — How Regional Rural Banks Are Driving Financial Inclusion with Technology

AI Insights

S2E9: Building Viksit Bharat — How Regional Rural Banks Are Driving Financial Inclusion with Technology

🎙️ In this episode of Convin Conversations, Ashish Santhalia, CEO of Convin, speaks with Prakash Chandra Baror, General Manager at State Bank of India and Director of Regional Rural Banks. With 31+ years in banking, Prakash shares how India’s rural banking ecosystem has evolved — from manual records to digital transformation — and how RRBs are driving financial inclusion at scale.

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Latest Podcasts

Episode 30: The ultimate sales hack: try being human.

Sales

Episode 30: The ultimate sales hack: try being human.

Alex, an Account Executive at Docebo, practices the art of "selling human" and prioritizes customer problem-solving.

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Episode 4: How can effective communication lead to better outcome in sales?

Sales

Episode 4: How can effective communication lead to better outcome in sales?

Jeff Bounds, CEO and Founder of Jeff Bounds International, shares his expertise as a sales trainer with 26 years of sales experience.

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Episode 11 - How to use the right messaging to move stalled deals forward?

Sales

Episode 11 - How to use the right messaging to move stalled deals forward?

Patrick William Joyce, VP of R&D at TIDAL and Principal at PWJ Consultancy, is known for his email sequences that set meetings.

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Episode 8: The Power of Educating Prospects in their Buying Process

Sales

Episode 8: The Power of Educating Prospects in their Buying Process

Dale Dupree, CEO and Founder of The Sales Rebellion, discusses the importance of educating prospects and selling with authenticity.

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Episode 23: Ace Gap Selling Like a Pro

Sales

Episode 23: Ace Gap Selling Like a Pro

Christion Embury, an Account Executive at A Sales Growth Company, helps sales teams change their selling approach and sell differently.

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Episode 33: How to improve contact center interactions with AI?

Contact Center

Episode 33: How to improve contact center interactions with AI?

Thomas Siebert, the Director of National Sales at FinishMaster, is a Customer Care CX Executive with deep expertise in contact centers and BPOs.

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